Job Title: Customer Service Representative

Industry: E-commerce
Category: Online Store
Job Level: Junior
Employment Type: Full Time
Experience Level: Entry Level (0–1 Year)
Preferred Candidate: Female
Vacancy: 1

Location: Samakhusi, Ranibari, Kathmandu

Job Responsibilities:

• Handle incoming customer calls professionally

• Respond to customer inquiries and provide accurate information

• Support order coordination and follow-ups

• Assist in handling social media platforms (if required)

Requirements:

• Education: 12th Pass

• Basic computer skills

• Excellent communication and writing skills

• Prior experience in online store/customer service preferred

• Ability to handle social media platforms will be an added advantage

Working Schedule:

• Shift: Day Shift

• Working Hours: 9:00 AM – 6:00 PM

• Weekly Off: 1 Day

Salary & Benefits:

• Salary: Negotiable